Servicios

INDUSTRIES

While it is true that each organization is unique, business processes have a generic nature that adapts to the sector to which the company belongs. Take a look at the main processes we have covered in providing our IT services over more than 15 years in the market.

Human Capital Management and Payroll Management

We have participated in 38 projects related to one or more Human Capital Management (HCM) processes.

Due to their complexity, payroll projects stand out. They possess a strong regulatory component and impact Social Security, Federal and State tax calculations, Annual adjustments, Payroll slips and their stamping, Variability, Bank dispersal using different encrypted layouts, loans, policy generation, and integration with third parties, integration with time clock and benefits systems.

We firmly believe that utilizing cutting-edge HCM applications supports the management of recruitment, selection, development, evaluation, and compensation processes, enabling the retention and growth of the appropriate human capital to achieve the organization's objectives.

Financing

Financing processes have many specificities depending on the capital's end goal and the policies of the provider or target consumers. Our involvement in projects of this nature encompasses:

Automotive financing.
Mortgage financing for individuals and real estate companies.
Loans with mortgage guarantee.
Installment payment for consumer goods.

We have analyzed and implemented solutions involving prioritization rules, balance aging, calculation of regular and delinquent interests, adjustments for principal payments, granting rules, collection levels, factoring, and management of unpaid credits.

Supply and Payment Management

The skillful selection of a group of suppliers to provide the goods or services an organization demands, with relevant features in terms of delivery times, regulatory and commercial conditions specific to each sector, is a process that directly impacts the value chain generation of companies and the management of their liabilities.

Our expertise:

Integration of ARIBA suppliers for international compliance validation.
Budget rules per supplier group and commitment tracking (initial budget, committed, and expended).
Authorization and project stage tracking with suppliers.
Receipt of electronic documents: quotations, invoices, and payment supplements (CFDI).
Payment planning.
Integration of supplier product catalogs, multi-currency orders, payment flow planning.

Retail and Distribution

Companies with high retail sales volume and product delivery, either directly to end consumers or through distribution channels, require efficient processes for purchase planning, dynamic inventory management, configurable customer catalogs, targeted campaigns, price lists per distribution channel, payment terms, distribution logistics, return management, bank reconciliation, and cash flow planning.

Projects in this sector include the aforementioned processes along with:

Management of sales and collection commissions.
Massive processes for updating prices and centralized item catalogs.
Supplier and customer returns.
Integration with inventory control systems.
Optimization of sales flows, among others.

Education

Our involvement in this sector provides us with clarity in mapping student processes:

CRM for student enrollment using various acquisition channels.
Registration and student administration.
Management of educational plans for university courses.
Integration with schedule creation applications based on classroom, professor, and enrolled student availability.
Granting of scholarships.
Degree management with third-party entities: CENEVAL, SEP, and recognition of foreign studies.
Tuition fee collection, faculty payment.

Information Technologies

Due to the nature of our companies, we engage in information technology processes that are cross-cutting across any sector:

Help desk for handling and escalating operational or technical reports for applications.
Testing of new applications or changes to existing ones.
Mapping of any business process using universal frameworks like ITIL and managing all layers of any enterprise technology infrastructure: processes, data, applications, and technology architecture.

Currently, we manage 7 maintenance and support contracts for technology services with clients from various sectors.